The computer and any accessories need to be in place.
Not included
Licences and software that must be bought separately
Transferring files from an old computer — see Data transfer to a new computer
If you need something that isn’t included, we’ll tell you before we start. You always know the price up front.
Frequently asked questions
SEK 699 / up to 60 minutes. The price is fixed and covers that time — if more time is needed, we'll tell you before we continue, and you decide whether we do more.
You choose when you book, in step 2. If the problem can be solved remotely, it's usually quicker.
You pay after the work is done, by invoice with 10 days to pay — no payment is taken when you book.
We'll tell you straight away and suggest the next step. If something is needed that isn't included, you'll know before we continue.