Tech help when you
need it.
Choose a service or tell us what’s wrong and we’ll point you the right way.
Need help finding the right service?
Tell us what’s wrong. AI Tekniker helps you understand the problem and find the right next step.
AI Tekniker gives you simple steps to try right away.
We point you to the service that matches the problem.
A real technician takes over from where you left off.
Most popular right now
Computers & Windows
A new computer, a slow computer, or something that has stopped working.
We unbox, install and get your new computer ready to use.
For anyone with multiple monitors, peripherals or a more demanding setup.
General help with your computer at home, whatever it involves.
Something's not working and you're not sure what. We'll find out.
A computer that's slowed down can usually be brought back up to speed.
Files, photos and settings moved across to your new computer.
Network & Wi-Fi
Router, Wi-Fi and connectivity that works throughout your home.
A new router installed, secured and ready to use.
Installation plus a full check of coverage throughout your home.
Internet that stutters, drops out or runs slowly.
Several units working together to give coverage throughout your home.
A properly planned network for the whole home, wired and wireless.
TV, audio & video
TV, screen and sound connected and set up for the room.
Your TV connected, tuned and ready to watch.
Your smart TV connected to the network with your apps signed in.
Your monitor connected and set up properly for how you work.
Your sound connected, paired and set up for the room.
Smart home
Smart devices that talk to your network and your phone.
Your doorbell mounted, connected and linked to your phone.
Lights, plugs, sensors and cameras — installed and connected together.
Voice control set up and linked to your smart devices.
TV boxes & streaming
Box and streaming services connected and signed in.
Your TV box or streaming device connected and ready to use.
Phones & tablets
Phone and tablet up and running with what you use.
Your new phone up and running with accounts, apps and everything you need.
Your tablet started up, connected and ready to go.
Contacts, photos and messages moved to your new phone.
Printers & more
Printing that works — and help with everything else.
Your printer installed and printing from all your devices.
Not sure which service you need? Start here.
Computers & Windows
A new computer, a slow computer, or something that has stopped working.
We guide you step by step over the phone or a video call.
We track down what's wrong — together with you, over the phone or video.
Help with Windows: updates, settings and error messages.
We guide you as you install and set up the software you need.
We help you speed up a slow computer without a home visit.
We help you set up backups so that nothing gets lost.
Network & Wi-Fi – online
Your connection troubleshooted and the router set up right.
We troubleshoot your connection with you, remotely.
Change passwords, open ports or adjust settings — with our help.
Email & Microsoft 365
Email, Outlook and Microsoft 365 working together.
Email that isn't arriving, won't send or won't let you sign in.
Help with Outlook: accounts, calendar, folders and syncing.
Word, Excel, OneDrive and Teams — we guide you through installing and setting them up.
A signature that looks just as good in every email app.
Email on your own domain — we guide you as you set it up on your devices.
Phones & apps
Apps, sign-ins and settings on your phone.
Help with your phone and apps, guided over a video call.
Other – online
Doesn't fit anywhere else? This is the one.
Not sure which online service you need? Start here.
AI services
The AI tools installed and set up — and you up and running.
We guide you as you install ChatGPT and set it up so you can start using it.
We guide you as you install Claude and set it up so you can start using it.
We guide you as you install Claude Code and set it up so you can start using it.
We guide you as you install Google Gemini and set it up so you can start using it.
We guide you as you install Microsoft Copilot and set it up so you can start using it.
We guide you as you install GitHub Copilot and set it up so you can start using it.
We guide you as you install Perplexity and set it up so you can start using it.
We guide you as you install an AI assistant and set it up so you can start using it.
We guide you as you install the AI tool of your choice and set it up so you can start using it.
Not sure which service you need?
Describe the problem and we’ll help you find the right one.